communication
Strategic questioning: An approach to creating personal and social change
Strategic questioning is the skill of asking the questions that will make a difference. It is a powerful tool for personal and social change. It is a tool for giving service to any issue … as it helps people discover their own strategies and ideas for...
Centre for Community Change
The Centre is helping low-income people, especially people of colour build effective organisations through which they can change their communities for the better. Contains tips on organisational development, dealing with media and leadership.
Tactical technology collective
Tactical Tech is an organisation dedicated to the use of information in activism. Browse all our toolkits and guides, watch our films, find out about our trainings and events, read the latest news and learn more about our work.
Resources for activists and organizers
Joshua Kahn Russell’s great resource collection of learning resources, including some from the Energy Action Coalition and Rainforest Action Network.
Campaign Strategy [Chris Rose]
Exploring ideas for structure and strategy applicable to most campaigns. Managed by Chris Rose, author of ‘How to Win Campaigns’.
Active listening role play and resources
Some of our favourite resources on active listening and a role play in which facilitators demonstrate good and bad listening techniques, and participants are able to experience and discuss the elements of successful communication.
Giving and Receiving Feedback
Strategies for enhancing effective feedback whilst reinforcing acceptance, confidence, and contributions from participants.
‘I want you to know, I need you to hear’
A creative tool for open sharing within established teams. It’s especially useful for organisations where regular communication about personal needs is not straightforward, such as groups whose members are geographically remote from each other.
Action Group Meetings
Resources to help your group work well together and achieve your objectives; highlights some group habits and actions that resilient community groups have relied on.
Alternative Dispute Resolution Processes
Presentation by Claudia Baldwin designed to: introduce ADR processes; outline the characteristics of mediation; identify skills useful for preventing and resolving conflicts; and to identify the benefits of mediation for environmental dispute and policy r
Media training notes
A comprehensive media manual designed to help develop media management skills with examples of how to prepare for interviews and write press releases.
Conflict resolution skills & techniques
Presentation by Claudia Baldwin covering the skills (communication and listening) and techniques (reframes, transitions, role reversals, paraphrases and roundups) involved in effective conflict resolution.
Lessons in process: the TAWA story
This case study by Christine Herzog and Deborah Radford attempts to understand why a women’s group using alternative processes was not able to survive differences that arose within the group, and to share the learnings.
TFC Facing Attack Challenge
Full details on the activity.
Media liaison
Workshop notes developed by Graham Jury, an organiser with the Save Happy Valley Coalition in their nonviolent campaign to prevent coal mining on the west coast of Aotearoa/New Zealand’s south island.
Interpares: a case study in democratic management
Jean Christie’s reflections on the establishment and operation of the Interpares (‘among equals’) collective.
What makes people tick
What makes people tick: the three hidden worlds of settlers, prospectors and pioneers Chris Rose’ powerful guide to values mapping is a ‘must-read’ for campaigners. If you want to communicate effectively with people – especially if you want to...
How to win campaigns: Communications for change
Written for the new campaigner and the experienced communicator alike, this is a comprehensive and systematic exploration of what works in campaigning, and a practical how-to guide for using principles and strategy in campaigning as a new form of public politics....