Well functioning groups are aware of these tensions and work together to manage and respond to them as needed. Facilitators can assist by observing, acknowledging and actively managing these tensions as they arise.
A process guide to enable a team to come to a shared definition of consensus; encourage group members to work together before they deal with a decision they must make; and strengthen the relationships within the group before they make consensus decisions.
A workshop introducing participants to Bruce Tuckman’s ‘stages in group development’, facilitating participants’ reflection on their experiences of group development, and identifying and addressing challenges.
Presentation by Claudia Baldwin covering the skills (communication and listening) and techniques (reframes, transitions, role reversals, paraphrases and roundups) involved in effective conflict resolution.